Octavo Ads collects only the data our apps need to work, protects it with strong safeguards, never sells it, and lets you access or delete it at any time.
About this policy
This policy is issued by [OctavoAds Global Pvt. Ltd (“Octavo Ads”, “we”, “us”), registered at 632, 2nd Floor, BLOCK B-1, JANAKPURI, West Delhi, New Delhi-110058. It applies to:
- our website, www.octavoads.com;
- every mobile, web and desktop app published under the Octavo Ads brand (the “Apps”);
- related support, email and communication channels (together, the “Services”).
Where an App collects data in a way not described here, that App will show an additional notice before collection. If an App notice and this policy differ, the App notice applies for that App.
By using the Services, you acknowledge this policy. Where the law requires your consent, we ask for it separately, and you can withdraw it at any time.
1. Our data protection principles
Every Octavo Ads App is built and reviewed against these seven commitments.
| Principle | What it means for you |
| Data minimisation | Each App collects only the data its features need. Optional data is clearly marked. |
| Purpose limitation | We use data only for the purposes stated in this policy or the App notice. |
| Transparency | We tell you what we collect, why, and who we share it with, in plain language. |
| Privacy by design | Privacy reviews happen before an App or feature launches, not after. |
| Security | Data is encrypted in transit and at rest, and access is restricted by role. |
| Your control | You can view, correct, export or delete your data and withdraw consent. |
| No sale of data | We do not sell or rent your personal data to anyone. |
2. Information we collect
We collect three kinds of data: what you give us, what your device sends automatically, and limited data from partners. The exact set varies by App and is listed in each App’s store privacy label.
| Category | Examples | Source |
| Account data | Name, email, phone number, password (stored hashed), profile photo | You |
| Content you create | Files, messages, notes, settings, and other in-App content | You |
| Support data | Emails, feedback, survey answers, bug reports | You |
| Payment data | Purchase history, subscription status | App store or payment processor (we never see full card numbers) |
| Device data | Device model, OS version, language, app version, crash logs | Automatic |
| Identifiers | Install ID, advertising ID (only with your permission) | Automatic |
| Usage data | Features used, screens viewed, session length | Automatic |
| Approximate location | Country or city, derived from IP address | Automatic |
| Sign-in data | Name and email from Google, Apple or other sign-in providers you choose | Third party |
Device permissions. Some Apps request access to your camera, microphone, photos, contacts, precise location or notifications. We ask only when a feature needs it, explain why at the time, and you can refuse or revoke it in your device settings. Data accessed through a permission is used only for that feature.
Sensitive data. We do not intentionally collect health, biometric, financial account, religious, political or sexual-orientation data. If an App ever needs such data, it will ask for your explicit consent first.
3. How we use information
We use your data to run the Apps, keep them secure, and improve them, and for nothing else without telling you first.
| Purpose | Legal basis |
| Create and manage your account; deliver App features | Performance of our contract with you |
| Process purchases and subscriptions | Performance of contract |
| Respond to support requests | Performance of contract; legitimate interests |
| Detect fraud, abuse and security threats | Legitimate interests; legal obligation |
| Fix crashes and measure performance | Legitimate interests (using aggregated or pseudonymised data where possible) |
| Send service messages (security alerts, policy changes) | Performance of contract; legal obligation |
| Send marketing emails or push notifications | Your consent (opt out at any time) |
| Show personalised ads | Your consent |
| Comply with law, court orders and tax rules | Legal obligation |
In India, we process personal data on the basis of your consent or a legitimate use permitted under the Digital Personal Data Protection Act, 2023. We do not use your data to make automated decisions that have legal or similarly significant effects on you.
4. Advertising, analytics and third-party SDKs
Some Apps are free because they show ads; personalised ads run only with your permission, and we never sell your personal data.
- Ads. Apps may use ad networks such as [Google AdMob / Meta Audience Network / others]. With your consent (and, on iOS, App Tracking Transparency permission), these partners may use your advertising ID to show relevant ads. Without consent, you see non-personalised ads.
- Analytics and crash reporting. We use tools such as [Firebase Analytics / Crashlytics / others] to understand App usage and fix errors. We configure them to minimise data collected and disable advertising features where not needed.
- Cookies on the website. octavoads.com uses essential cookies to work and, with your consent, analytics cookies. You can change your choice through the cookie banner or your browser settings.
- Your controls. You can reset or limit your advertising ID in device settings (Android: Settings > Privacy > Ads; iOS: Settings > Privacy & Security > Tracking) and turn off personalised ads in each App’s privacy settings.
5. Sharing and disclosure
We share personal data only in the limited cases below, and always under contract or legal obligation.
- Service providers (data processors). Cloud hosting, databases, email delivery, payment processing, customer support and analytics vendors who process data only on our instructions, under written data processing agreements with confidentiality and security obligations.
- Across Octavo Ads Apps. If you use one Octavo Ads account across several Apps, account data is shared between those Apps to give you a single sign-in. We do not combine data across Apps for advertising without your consent.
- Legal requirements. Government or law enforcement authorities, when required by law, court order or to protect rights, safety, and property. We review each request and disclose only what is required.
- Business transfers. A buyer or successor in a merger, acquisition or sale of assets, who must honour this policy. We will notify you before your data becomes subject to a different policy.
- With your direction. Anyone you choose to share content with inside an App.
We do not sell, rent or trade personal data, and we do not share it with data brokers.
6. How we protect your data
We apply technical and organisational safeguards across every App, consistent with ISO/IEC 27001 practices and the reasonable security practices required under Indian law.
- Encryption: TLS 1.2 or higher for all data in transit; AES-256 encryption for data at rest.
- Passwords: stored only as salted hashes; never readable by our staff.
- Access control: role-based, least-privilege access with multi-factor authentication for all staff and admin systems.
- Monitoring: logging, intrusion detection, and regular vulnerability scans and penetration tests.
- Secure development: code review, dependency scanning, and a privacy review before each App release.
- Vendor checks: security and privacy assessment of every processor before onboarding.
- People: confidentiality agreements and annual data protection training for staff with data access.
Breach response. If a personal data breach occurs, we will contain it, investigate, and notify the Data Protection Board of India, other regulators where required (for example within 72 hours under GDPR), and affected users without undue delay, with steps you can take.
No system is completely secure. Please use a strong, unique password and tell us at r@octavoads.com if you suspect unauthorised access.
7. Data retention and deletion
We keep personal data only as long as needed for the purpose it was collected, then delete or anonymise it.
| Data | Retention period |
| Account data and content | While your account is active; deleted within 30 days of account deletion |
| Inactive accounts | Deleted after [24] months of inactivity, after a 30-day email warning |
| Support records | [2] years after the ticket closes |
| Analytics and crash data | Up to [14] months, then aggregated or deleted |
| Purchase and tax records | As required by tax law (up to 8 years in India) |
| Security and access logs | Up to [12] months, or longer if needed for an investigation |
| Backups | Overwritten within [35] days |
Delete your account. You can delete your account and associated data from inside each App (Settings > Account > Delete account) or at [www.octavoads.com/delete-account], without reinstalling the App. Data we must keep by law is restricted from other use until it can be deleted.
8. Your rights and choices
Wherever you live, you can ask to access, correct, delete, or export your data, and we respond within 30 days.
- Access: get a summary of the personal data we hold and how it is used.
- Correction and update: fix inaccurate or incomplete data.
- Deletion (erasure): have your data deleted, subject to legal retention duties.
- Portability: receive your data in a common machine-readable format.
- Withdraw consent: for marketing, personalised ads or optional permissions, as easily as you gave it.
- Object or restrict: object to processing based on legitimate interests, or ask us to pause it.
- Nominate: (India) nominate a person to exercise your rights in case of death or incapacity.
- Grievance redressal: complain to our Grievance Officer, then to your regulator.
Region-specific rights
- India (DPDP Act, 2023): you may escalate unresolved complaints to the Data Protection Board of India.
- EU/EEA and UK (GDPR / UK GDPR): you may lodge a complaint with your local data protection authority.
- California and other US states (CCPA/CPRA and similar): you may opt out of “sale” or “sharing” for cross-context advertising, limit use of sensitive data, and will not be discriminated against for exercising rights. We honour Global Privacy Control signals on our website.
How to make a request. Use the in-App privacy settings, or email [privacy@octavoads.com] from your registered email. We may ask you to verify your identity. Requests are free unless clearly unfounded or excessive.
9. Children’s privacy
Our Apps are not directed at children, and we do not knowingly collect children’s data without verifiable parental consent.
A child means anyone under 18 in India, under 13 in the US (COPPA), and under the applicable age of digital consent (13 to 16) in the EU and UK. If an Octavo Ads App is designed for children or families, it will:
- obtain verifiable consent from a parent or guardian before collecting personal data;
- never show behaviourally targeted ads or track children across apps;
- comply with Google Play Families and Apple Kids Category requirements.
If you believe a child has given us data without consent, contact [privacy@octavoads.com] and we will delete it promptly.
10. International data transfers
Your data is stored primarily in [India / region of hosting] and may be processed in other countries where our service providers operate.
When data leaves your country, we protect it with appropriate safeguards: transfers only to countries not restricted by the Government of India under the DPDP Act, Standard Contractual Clauses or adequacy decisions for EU/UK data, and the same security standards described in Section 6.
11. App-specific notices and changes to this policy
Each new App launched under the Octavo Ads brand is covered by this policy from day one, with any extra details listed below.
Our Google Play Data Safety forms and Apple App Privacy labels match this policy. If they ever differ, contact us and we will correct them.
Changes. We may update this policy as our Apps or the law change. We will post the new version here with a new “Last updated” date. For material changes, we will notify you in the App or by email at least 15 days before they take effect, and ask for fresh consent where the law requires it.
12. Grievance Officer and contact
For any privacy question, request or complaint, contact our Grievance Officer, who acknowledges complaints within 24 hours and resolves them within 30 days.
| Grievance Officer / Data Protection Officer | Aakash |
| [privacy@octavoads.com] | |
| Postal address | 632, 2nd Floor, BLOCK B-1, JANAKPURI, West Delhi, New Delhi-110058 |
If you are not satisfied with our response, you may approach the Data Protection Board of India or your local data protection authority.